This was absolutely the most unprofessional and worst experience I've ever had!! She had no idea what she was doing. She started with wax without asking me, then I said I booked sugaring which she tried then to do but had no idea how. So we switched to wax which didn't work. She couldn't take it off anymore and really hurt me while trying to do so (I have scratched off skin now!) She stopped without the job having done and I left without paying.