Will not be coming to this salon again - they just lost a customer who was paying 125 every 3 weeks. The person in charge, Tania has no understanding of customer loyalty - and super rude.
Olga is just great - I was always booking with her. Last week I booked with someone else because she was away - I wish I didn’t.
Mochi was super rude with an angry attitude and I just wanted my nails done and leave (I forgot completely about the card and stamps as they stamp every time) he also didn’t mention it.
This week I took another appointment with Olga to remove last weeks shellac because all my nails starting breaking.
I asked to be stamped today, guess what u don’t get a stamp if you go for shellac removal - I paid 40 CHF for this.
So I said to Tania, last time you guys forgot to stamp so please stamp for last week’s one- well they can’t do that. Because anyone apparently can come up and say that. LOL. She didn’t even bother to check my appointment in the system - completely ignored me and went to another customer.
I should have received 10% today I didn’t.
Never again.
Trattamento effettuato da Mochi•
Rimozione smalto o gelMostra tutto…
Christine•circa 2 anni fa
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Perfect as always💗
Trattamento effettuato da Hung•Ritocco unghie
Jeli•circa 2 anni fa
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Die Kosmetikerin nimmt sich keine Zeit, um den Prozess zu erklären oder zu fragen, was der Kunde möchte. Ich habe immer wieder nach einem subtilen natürlichen Ergebnis gefragt. Die Wimpern sind zwar nicht hässlich, aber ich finde sie zu lang und passen überhaupt nicht zu meiner Augenform. Hygienestandards sind unzureichend.
Trattamento effettuato da Tania•Extension ciglia
Anonimo•circa 2 anni fa
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Ich war schon bei vielen Studios aber keiner kann Infinity das Wasser reichen. Sehr schönes Studio das Team ist sehr nett und die Arbeit ist einfach perfekt!! Grosses Lob an alle! Macht weiter so☺️❤️